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01442 241 200

business-support

Business IT Support

Computer systems are now complex. As such, maintaining systems have also become complex, and it takes much effort, to integrate all the diverse requirements and deliver high quality service.

Andrews Computer Services Ltd lives up to this task, offering a range of services, to support your businesses IT infrastructure.

We offer the following services:

Sage Packages & Support

Many small and midsize business managers use Sage software for their accounting, enterprise resource planning, customer relationship management, human resources and payroll needs.

We have a dedicated support department for Sage software, staffed by trained and knowledgeable people. Our support ensures easy resolutions to your problems related to your critical Sage software, allowing you to quickly get resolutions to any issues that may crop up from time to time.

On Site and Remote Access Support

We offer both on-site technical support, and remote access support. Remote support allows solving problems instantly, without waiting for the engineer to slot in a time, to visit your office.

The range of support offered both on-site and remote access support, is comprehensive, and covers everything, including:

  • Installation of hardware, software and network equipment.
  • Troubleshooting problems related to hardware, software, or network equipment.
  • Managing backups.
  • Routine patch updates.
  • System upgrades.

Remote Access Solutions

The availability of high speed internet connections, allows us to provide you and your staff with the ability to work on data stored in your offices when working remotely. We offer access solutions to link regional offices, or to connect to employees working from home, or other remote locations. It is now possible for small and midsized businesses to use such productivity boosting features, hitherto the preserve of large corporations, at a very low cost.

Installation

We offer comprehensive installation service for computer hardware, software and network equipment, including servers, desktops, switches, routers, firewalls, virtual private networks (VPN), Voice over Internet Protocol (VOIP) phone systems, and more. We also undertake network design and network cabling.

We strive to understand your exact requirements in-depth, and offer a detailed quote, before proceeding with the task.

Hardware Maintenance

We offer comprehensive maintenance support for hardware. You may use our services on either a “pay-as-you-go” basis, or through annual hardware maintenance contracts. We can personalise these contracts to suit your requirements.

Our trained and experienced engineers deliver high quality work, in the shortest possible time, to minimise the disruptions to your business and get you back up and working again.

To know more about our services, and to sign up for a service, call us today, at 0845 600 6633 to discuss your requirements.

  • Andrews Computer Services have been our preferred IT support company for over 15 years. We have always found them reliable, efficient, cost effective and courteous going that extra mile to ensure our business is fully operational at all times. We would recommend them to any business that prefers the personal touch.

    The support and service that Andrews provide is second to none. As a small business you expect your IT system to just work and with Andrews it does.

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